Welcome to World of Scali!

Scali Bracelets Ltd.

Terms and Conditions

Access to, purchase and any use of this website www.worldofscali.com, any of its links and pages (the "Website") and the products, services and/or information available through the Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing, without limitation or qualification, to all of the Terms of Service, as may be updated and/or amended by us from time to time. You should check this section and its sub-sections regularly to take notice of any changes we may have made to the Terms of Service. 

You are responsible to ensure that your access to the website and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material. We will not be liable if for any reason the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of the Website.

 

Terms of Sale

In order to contract with us, you must possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any order request placed by you. When placing an order you undertake that all details provided to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

By placing an order you are agreeing to purchase a product on and subject to the following terms and conditions. All products on the Website for sale are considered custom made products. We require the upfront purchase for material goods, labor and related costs on all purchases on the Website. Our shipping and delivery time is 14 business days from the date of purchase. You hereby agree to these terms and further understand that your card will be charged in full at the time of purchase and your order will be shipped within 14 business days from date of purchase. Should your order take longer than 14 business days due to an internal error that does not include shipping delays, natural disaster, bankruptcy or other conditions outside of our control, you will be notified in accordance with the policies and procedures set forth by all major credit cards for merchants, whereas merchant refers to us.

 

Our Order

When you place an order, you will receive an acknowledgement email confirming the receipt of your order. Such email will only be an acknowledgement and will not constitute acceptance of your order. Acceptance of your order will be establish when we send you confirmation by email stating that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in your order. This email will be sent at the time your order is complete and ready for exit our warehouse.

 

Providing Accurate Details. Refunds. Cancellation

When placing your order, please pay careful attention to the details you provide. Each product is costume made and in accordance with such details you provide.

Replacing your product (or receiving a gift card against it) may be available during a period of 14 days following receiving it (the "Return Period"). You may ask for refund during the Return Period, when such refund shall be subject a deduction in an amount equal to the lower of (i) 5% of the product price; or (ii) NIS100. It is hereby clarified that we will not replace, issue a gift card or refund, unless we receive the product during the Return Period. In addition, once an order has been placed and confirmation email has been sent, you will have 48 hour period in which you may CANCEL your order.

 

Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your credit card will be debited once authorization is being received. The funds received upon the debiting of your card shall be treated as payment in full against the value of the goods you wish to purchase. Should the goods be unable to be fulfilled you will be notified and refunded in full within 21 business days from the date or purchase.

 

Your Account

By using the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept full responsibility for all activities that occur under your account and/or password. The website is directed for use by adults only. Those under the age of 13 should not use the website. In addition, if you are aged 13 or older but under the age of majority in the jurisdiction in which you reside, your parent of guardian should use the website on your behalf and you should not use the website on your own nor provide any personal information to us. We do not knowingly collect information from children under the age of 13. We and our affiliates reserve the right to refuse Service, terminate accounts or cancel orders in our sole and absolute discretion.

 

Product Information

We and our affiliates attempt to be as accurate as possible in describing all products available for sale and/or distribution. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free.

PRICE AND AVAILABILITY INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES QUOTED ARE IN U.S. DOLLARS.

THE WEBSITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE.



Exclusion of Warranties

We make no representation or warranty regarding the functionality, the good working order or condition of the Website, its suitability for use, or that its use will be uninterrupted or error-free. We do not represent, warrant or undertake that any errors on or relating to the website will be corrected, or that any server from which the Website is operated is or will be free from viruses or other harmful components. ALL MATERIAL OR INFORMATION ON THE WEBSITE IS PROVIDED TO YOU "AS IS", "WITH ALL FAULTS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE AND OUR LICENSORS DISCLAIM ALL WARRANTIES OR CONDITIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY, DURABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These exclusions are in addition to any specific exclusion otherwise provided in these terms and conditions. Because certain federal, state or provincial laws do not permit the exclusion of certain warranties, such exclusions may not apply to you.

 

Limitation of Liability

WE WILL NOT BE LIABLE FOR ANY DAMAGES, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, FOR USE OF OR INABILITY TO USE MATERIAL, PRODUCTS OR SERVICES OF ANY KIND, DELAY OF OR PARTIAL DELIVERY, TERMINATION OF RIGHTS OR LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL, WHETHER ON A CONTRACTUAL, TORT OR EXTRACONTRACTUAL BASIS, OR TO PROVIDE INDEMNIFICATION OR ANY OTHER REMEDY TO YOU OR ANY THIRD PARTY. Your sole and exclusive remedy is to discontinue using and accessing the Website. Because certain federal, state or provincial laws do not allow the exclusion or limitation of certain damages, such exclusions may not apply to you.

 

Copyrights and Trademarks

Material on the Website, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by the Website, its owners and operators, and we do not represent or warrant that such material does not infringe the rights of any other person or entity. The material on the website is protected in the United States and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. Consequently, the material on the website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent by us. Trademarks, logos and service marks (collectively, "Marks") displayed on the Website are registered or unregistered Marks of this Website and its owners and operators or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Nothing in the Website is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act.

Notwithstanding the foregoing, we authorize you to make one electronic or paper copy of the information posted on any page of the Website provided that the copy is used solely for non-commercial, personal purposes only and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends. This license does not include any resale of the Website or its contents; any collection of product listings, descriptions or prices; any other derivative use of this site or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) in the Website without the express written consent by us. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without the express written consent by us. Any unauthorized use of the Website and/or its contents terminates the permission or license granted hereby. 

 

Indemnity

You agree to indemnify, defend and hold us harmless ,including any of the Website's owners, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use the Website or your breach of the Terms of Service.

 

Privacy Policy

This privacy policy discloses the privacy practices for the Website. This privacy policy applies solely to information collected by the Website. This notice therefore explains:

  1. What personally identifiable information is collected from you through the Website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use and Sharing

We are the sole owners of the information collected on the Website. We only have access to and/or collect information that you voluntarily give us via email or other direct contact from you (including via use of the Website).

We will use your information in order to provide you with the Services, including to respond to you, regarding the reason you contacted us; to ensure that the Website’s content is presented as effectively as possible for you; to set up, manage and maintain your account, so you can place and follow orders; to ensure that our users are genuine and to ensure that we are paid for goods that we dispatch; unless rejected by you, to update you on our latest products, news and special offers; to create a link to the Website in your social media channels; to target banners and ads to you when you are on certain other websites; to carry out polls, surveys, analysis and research on how the Website is being used, customer views, what we could improve, etc.; To make the Services better and to develop new ones; to contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

The instances where we may share your information may include sharing it with our core service providers when required for our business to function and maintain the Services; cases when we are required to comply with any legal request; where we believe it’s reasonably necessary to protect us or our customers (including you); if we are considering a corporate transaction; when such information is aggregated as a non-personally identifiable information; or when we have your consent to do so.

 

Your Choices and Options

With respect to the information relating to you that ends up in our possession, and recognizing that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • You can verify the details you have submitted by contacting our customer service. Our security procedures mean that we may request proof of identity before we reveal information, including your email address and possibly your address.

  • You can also contact us by the same method to change, correct, or delete your personal information regarding your profile at any time.  Please note though that, if you have shared any information with others through any social media channels for example, that information may remain visible and  not controlled or monitored by us, even after you have deleted the information from your own account.

  • You can withdraw or modify your consent to our collection and processing of the information you provide at any time.

  • You can link or unlink your account from an account on another service (e.g., Facebook or Twitter).

  • You can close your account, also through our account settings. If you close your account(s), we’ll deactivate it and will generally delete closed account information within 30 days of account closure, except as set out in this notice. However, we may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam). Please note though that, if you have shared any information with others through the social media channels for example, that information may remain visible, even after you have closed your account.

  • You can opt-out of receiving marketing communications from us at any time. This can be done through your account settings, by clicking on the "unsubscribe" link in any email communications which we might send you, or by contacting our customer service. Once you do this, we will update your profile to ensure that you don’t receive further emails. Please note that this might take a few days for all our systems to have updated with that fact, and that you might receive a small number of emails from us while we process your request.

  • At any time, you can request a copy of the personal data we hold on our systems about you. If you wish to do so, please contact our customer service who will be able to assist you with your query. We won’t charge you anything for this, but we might need to ask some further questions to confirm your identity before we provide any information.

 

Security 
We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees and services providers who need the information to perform a specific job (for example, billing, delivery or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

 

Shipping Policy

Where is my order now? Can I track my package?

Once your order has been received, we will check your hand-finished piece(s) for accuracy and quality, and it will be shipped to you. Once your order shipped we send you a shipping confirmation that includes your order tracking number. Please use that to track your package until it reaches the address you provided.

If you haven’t received your order within more than 14 business days after receiving your shipping confirmation, please contact us and we will help you track the order. We usually respond next business day.

 

How long will it take to receive my order?

Your order will be shipped within 14 business days. In the event your time was delayed, due to situation out of our control, we will contact you with an estimated shipping date.

Orders may be subject to local customs and transit delays that unfortunately are out of our control.

 

What can I do if I receive damaged or faulty product?

We conduct comprehensive quality inspections and control measures. However, in the case of damaged goods please reach out to us as soon as you receive the product and we undertake to replace it free of charge. Yes, that includes shipping costs!

 

What if I refuse delivery on an international order?

If you refuse delivery on an international order, your package will be abandoned at the border. Because the package cannot be returned to us, you will not be entitled for any refund. Please review international orders very carefully to ensure that you have selected the correct color and size and are willing to accept any duties / taxes and any brokerage fees that may be imposed at destination. Since each product is personally designed and manufactured, we cannot cancel an order once processed.

 

Who pays the Duties / Taxes / Brokerage Fees on International Orders?

The recipient of the package is responsible for any such fees. Such fees are not included in the pricing or shipping/handling charges on our Website. It is strongly recommended to check with your local agency for an estimate of these fees prior to placing the order.

 

I may have entered an incomplete / incorrect shipping address

In order to receive your order without delays, it is important to provide accurate and complete shipping information. In the event you provided an inaccurate / incomplete shipping address, please contact us promptly and we'll quickly work to get your order updated. Any additional payments due to any incomplete or incorrect information shall be borne by you.

 

Care Instructions

In order to ensure the longevity of your piece we recommend the following care.

Remove Pieces at Night

Don’t sleep with the piece. Sleeping may cause irrational movements that may damage your piece. Please remove it at night to extend its lifecycle.

 

Clean with Care

Do not use any chemicals to clean your piece. Clean it only with cold water and high quality soap.

 

NO Swim with your Piece

Pools, Jacuzzis and hot tubs may contain chemicals which may cause damage to your piece. Salt water and steam may severely damage your piece as well. Make sure you remove the piece before you get in touch with any of the above.

 

Avoid Hard Contact Extreme conditions

Contact with hard surfaces (such as metal, concrete or any other material) may severely damage your piece. Furthermore, avoid prolonged exposure to the sun, soap, lotion, sweating and high humidity.